Refund policy
Return & Refund Policy — Max Finds
30-Day Return Policy
At Max Finds, customer satisfaction is important to us.
Customers may request a return within 30 days of receiving their order.
Return Eligibility
To qualify for a return, items must be unused, in their original condition, and include their original packaging when reasonably possible.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us promptly through our Contact page with your order number and photos of the issue.
We will review your request and arrange an appropriate replacement, return, or refund at no additional return-shipping cost to you.
How to Request a Return
Contact Max Finds through our Contact page, providing your order number and reason for return.
Our support team will provide return instructions and the applicable return address. Please do not ship products back without receiving these instructions.
Return Shipping Costs
For eligible returns due to a change of mind, customers are responsible for return shipping costs. For defective, damaged, or incorrect items, Max Finds will cover reasonable return shipping costs.
Refunds
Approved refunds will be issued to the original payment method after the returned item has been received and inspected, when a return is required.
Refund processing times may vary depending on the payment provider.
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